How we work

Researching soldiers is our primary occupation. To date we have researched the military careers of well over 10000 individuals, from which we have developed techniques and efficiencies in searching and in building an unparalleled library of knowledge. You will benefit from knowing that everything has been searched; from insights and expertise; and in having it all clearly explained and presented.

Five steps

We learn from you what you already know about your soldier and what you seek to know about him (this may be family detail, his military life and movements, etc);

We find as much  documentary evidence as we can by searching relevant archives and publications.

We reassemble the soldier’s story from the details given by the documents, and draw upon our extensive knowledge, library and experience of the ground on which he fought, to create as clear but detailed an account of his army service as is possible.

We send you a comprehensive report and copies of everything found.

We advise you on what extra steps you might take to add even more to his story.

We send you a bill and you pay it.

The searches we undertake

For each soldier, depending on his circumstances, we undertake the following searches:

  • Service record
  • Campaign medals record (index and rolls)
  • Gallantry, Foreign and Long Service awards
  • Entries in official casualty lists
  • Entries in hospital admissions registers
  • (for officers) Army List and London Gazette
  • National and De Ruvigny’s Rolls of Honour
  • (for men who died) burial or commemoration record
  • (for men who died) “Soldiers Died in the Great War”
  • (for men who died, were wounded or taken POW) “Times”, “Irish Times” and “The Scotsman” press coverage
  • (for men who were taken POW) German and Red Cross official reports and British debriefing reports
  • (for men who were discharged early) entry in roll of Silver War Badge
  • (for men who died, were wounded if date known, were captured if date known, who won a gallantry award or were an officer) Unit war diary
  • Where necessary or helpful in understanding the man’s story:
  • Birth registration index
  • Censuses from 1911 back to earliest in the man’s life
  • Death registration index (for men who died up to and including 1921)

For information about where these various records are found, what they contain, etc see our associated website The Long, Long Trail

What we deliver

You will receive from us:

  • copies of all documents found
  • our unique, in-depth report on the research and the soldier’s story
  • our invoice (see our Fees and terms)

Completion time

It typically takes 2-3 weeks from order to delivery.

Digital delivery

We prefer to send all documents to you by digital means. This is quicker, cheaper and enables you to easily retain and distribute them to family or friends. We archive copies of everything so if you ever lose something we will be delighted to supply a replacement at no charge.

Copies of original documents will usually be digital scans produced by the National Archives or other service providers, or digital photographs of originals. Our report to you and our invoice will be in PDF (Adobe Acrobat) format. In most circumstances these  documents are of a size that can be emailed to you or sent otherwise via the  internet.

Sample report

We prefer not to display a copy of one of our reports on the site, as it is too easy for any would-be competitors to steal our ideas and approach. Please ask for a sample should you require it.

Printed copies

We can produce printed versions of our reports but need to obtain them from a third party professional printer, at additional cost. If this is of interest please ask when we email a confirmation of order to you.

What we do not do: navy, WW2, etc

Please refer to the FAQ on this site

Fees and terms

Now see the detail of our fees and terms