Privacy policy

Data that you share with me

I collect certain information or data about you when you order my research services, whether online or by post:

  • Your name
  • Your postal address
  • Your email address

In order for me to accept and acknowledge your order, I ensure that you have given me clear consent for me to process your personal data for the specific and lawful purpose of carrying out the work. For online orders, this is given by ticking the acceptance of my terms and conditions. Without that, the order is not accepted.

I also receive data about you when you pay my invoice, depending on the payment method you use:

  • Your bank account details, and/or
  • Your credit/debit card details; and/or
  • Your Paypal account details.

The website also collects data that is used to enable it to work and to collect statistical information for helping me track website usage. This data is not personal in nature but can include your IP address.

Sending information over the internet is generally not completely secure, and I can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.

How I hold this data

Data that you send to to me via the order form is held on my computers and is also stored in encrypted “cloud” storage for backup purposes. This data is only accessible to me and the hosts of that storage.

Data that you send to me via online payment methods is stored by the banks that I employ for the purpose of receiving funds. I am able to see that data by logging into my accounts with those banks. Each bank has its own published data usage and privacy policy which you will be able to find at their websites.

Cookies generated through the use of this website are stored on your own computer and I have no access to them. Statistical data generated is held by my internet service host and is accessible to me by logging into our hosting account.

How I use your data

The data is employed only for the purposes of my core business processes of accepting your order, carrying out the services you have purchased, sending you the results of those services, and developing and maintaining my website.

I do not use your data for any other purposes.

Your data is stored as described above for seven years and is subject to deletion after that time. This is purely to ensure that I can provide evidence of my financial accounting if requested to do so by financial authorities.

Disclosing your information to others

I do not disclose your data to third parties except as outlined above.

Your rights

I am prepared to let you know what data I hold about you, at any time, at your request.

Links to other websites

My websites may contain links to, or embed content from, other third party websites. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. (An example might be, for example, a video hosted by Youtube that is embedded into one of our own web pages).

This privacy policy only applies to this website and doesn’t cover third parties, which will have their own terms and conditions and privacy policies.

General Data Protection Regulation (EU) 2016/679

I assure my clients and site visitors of my efforts to fully comply with the regulation. This requires me to process all personal data lawfully, fairly and in a transparent manner and includes my position with regard to your individual rights and consent, how I respond to any data breaches, how I respond to your access requests, and how I protect your data.