Privacy policy

Who we are

Our website address is: This is owned by fourteeneighteen, a partnership operated by Chris and Geraldine Baker.

Data that you share with us

We collect certain information or data about you when you order our research services, whether online or by post:

  • Your name
  • Your postal address
  • Your email address

In order for us to accept and acknowledge your order, we ensure that you have given us clear consent for to process your personal data for the specific and lawful purpose of carrying out the work. For online orders, this is given by ticking the acceptance of our terms and conditions. Without that, the order is not accepted.

We also receive data about you when you pay our invoice, depending on the payment method you use:

  • Your bank account details, and/or
  • Your credit/debit card details; and/or
  • Your Paypal account details.

Our website also collects data that is used to enable the website to work and to collect statistical information for helping us track website usage. This data is not personal in nature but can include your IP address.

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.

How we hold this data

Data that you send to us via our order form is held on our company computers and is also stored in encrypted “cloud” storage for backup purposes. This data is only accessible to the partners of fourteeneighteen.

Data that you send to us via online payment methods is stored by the banks that we employ for the purpose of receiving funds. We are able to see that data by logging into our accounts with those banks. Each bank has its own published data usage and privacy policy which you will be able to find at their websites.

Cookies generated through the use of our website are stored on your own computer and we have no access to them . Statistical data generated is held by our internet service host and is accessible to us by logging into our hosting account.

How we use your data

The data is employed only for the purposes of our core business processes of accepting your order, carrying out the services you have purchased, sending you the results of those services, and developing and maintaining our websites.

We do not use your data for any other purposes.

Your data is stored as described above for seven years and is subject to deletion after that time. This is purely to ensure that we can provide evidence of our financial accounting if requested to do so by financial authorities.

Disclosing your information to others

We do not disclose your data to third parties except as outlined above.

Your rights

We are prepared to let you know what data we hold about you, at any time, at your request.

Links to other websites

Our websites may contain links to, or embed content from, other third party websites. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. (An example might be, for example, a video hosted by Youtube that is embedded into one of our own web pages).

This privacy policy only applies to fourteeneighteen websites and doesn’t cover third parties, which will have their own terms and conditions and privacy policies.

General Data Protection Regulation (EU) 2016/679

fourteeneighteen assures its clients and visitors of our efforts to fully comply with the regulation. This requires us to process all personal data lawfully, fairly and in a transparent manner and includes our position with regard to your individual rights and consent, how we respond to any data breaches, how we respond to your access requests, and how we protect your data.