You will receive from us
- copies of all documents found (see the list of searches in What can we do for you?)
- our unique, in-depth report on the research and the soldier’s story
- our invoice (see our Fees and terms)
It typically takes 3-4 weeks from order to delivery.
We prefer to send all documents to you by digital means. This is quicker, cheaper and enables you to easily retain and distribute them to family or friends. We archive copies of everything so if you ever lose something we will be delighted to supply a replacement at no charge.
Copies of original documents will usually be digital scans produced by the National Archives or other service providers, or digital photographs of originals. Our report to you and our invoice will be in PDF (Adobe Acrobat) format. In most circumstances these documents are of a size that can be emailed to you or sent otherwise via the internet.
We prefer not to display a copy of one of our reports on the site, as it is too easy for any would-be competitors to steal our ideas and approach. Please ask for a sample should you require it.
We can produce printed versions of our reports, for an additional fee. If this is of interest please ask when we email a confirmation of order to you.